Refund and Exchange policy
- Customers can return their order within 7 days of the order delivery.
- All returns must be in unused condition with all original tags and packaging intact.
- We provide free exchange on products found damaged or defective.
- For size related issues, we charge a nominal fee of Rs. 100 towards shipping charges in order to exchange it.
- As we don’t cater reverse pickup we ask our customer to self-ship your returns to our warehouse with securely packed to prevent any loss or damage during the transit. The exchanged product will be delivered within 7 days after we receive the returned product.
- The fees paid by the customer for shipping shall be reimbursed up to a maximum of Rs. 70. If and only if the products delivered is damaged or defective.
- We recommend to do it through India Post a government of India owned entity and has the most widely distributed postal network in India. Please share shipping details on firstname.lastname@example.org with your order ID mentioned.
- You can ask for exchange or discount coupon against any of your order within 7 days of its date of delivery provided that the products are found to be defective or damaged or improper size delivered.
- If exchange is initiated then Discount coupons will be credited into your store credits or shared via Email which you can use to shop on kannadigaru.in
- For any other request or queries kindly write to us at email@example.com
- Discount coupon will be mailed within 24 to 48 hours once we receive your product.
For cancellation of orders, please drop email us at firstname.lastname@example.org within 24 hours of placing the order. We take our delivery time very seriously and dispatch the received orders within 24 hours.